An Operator’s Blueprint To Build An Unmanned Facility

Welcome to the Operator’s BluePrint to “Building an Unmanned Facility” — the all-in-one resource of all the tools accessible to an operator to run their business more efficiently.

Self Storage is truly on a rocket ship 🚀 Just a few months ago the The New York Times shed light on the industry with their feature: “A Race for Space: Self-Storage Is Booming”

In the past, our team at swivl has published reports covering consumer demand, trends like automation and artificial intelligence, and how facility operators are adapting to it all.

What did we find?

Operators continue to look for innovative ways to stand out within a growing competitive landscape. This is why we have decided to compile a true technology landscape of the tools an Operator, big or small, can leverage to be able to compete in this fast growing industry. Our goal is to continue to update this with new resources and educate you on the best way to utilize them.

Self Storage Technology Landscape

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Back of Office

The back of office tech stack is the core of running and streamlining any Self Storage facility operations. These tools help businesses easily manage, monitor, and run the operations of individual self-storage units or site-wide facilities.

These solutions can increase a company's accuracy of operations, revenue, and tenant account management and support measures.

Facility Management Software

  • Self Storage Manager
  • Sitelink
  • Hummingbird
  • StorEdge
  • Easy Storage Solutions
  • Stora
  • DomicoCloud
  • Storage Commander
  • Yardi Breeze
  • ManageSpace
  • Cubby
  • Storeganise

Contact Center

  • Call Potential
  • Open Tech
  • XPS Solutions
  • Ring Central
  • Call Here
  • swivl
  • C3

Auctions Platform

  • Storage Auctions
  • Storage Treasures
  • American Auctioneers
  • SelfStorageAuction.com

Payment Processing

  • Storable Payments
  • CSG Forte
  • Storage Commander
  • Easy Storage Solutions
  • Self Storage Manager
  • Global payments Integrated
  • INSOMNIAC™ XpressCollect & XpressPay
  • Stripe (API)

Tenant Protection

  • MiniCo
  • Safestor
  • Storable
  • SBOA Tenant Insurance
  • SafeLease
  • Ponderosa Insurance Agency
  • Xercor Insurance Services, LLC

Online Presence

The rise of digital marketing has created different touch-points for customers to engage with your brand. The goalposts have shifted and prospects are now further down the marketing funnel when they eventually talk to your store team. They will have already visited your website, read some reviews, and perhaps browsed through your rates.

Website

  • StoragePug
  • Storagely
  • G5
  • Mariposa
  • Automatit
  • Go Local Interactive
  • Yardi Breeze
  • StoreCore
  • StorEdge

Analytics | Insights

  • Google Analytics
  • Google Search Console
  • Power BI
  • Facebook Ads (Paid)
  • Radius | Union Realtime
  • Yardi Matrix
  • StorTrack
  • Domo
  • Storagely

Reputation Management

  • Google My Business
  • swivl
  • Podium
  • Storagely
  • Reputation
  • G5

Omni-channel Communication

  • swivl
  • LivePerson
  • XPS Chat
  • Open Tech Chat
  • Podium
  • Birdeye

Listing | Marketplaces

  • Sparefoot
  • StorageArea
  • Storage.com
  • Google My Business
  • U-Haul Self Storage Affiliate Network
  • Yelp
  • TSSA Facility Locator
  • Your Storage Finder
  • Find Self Storage Units Nearby
  • RentCafe

Digital Leasing

  • Sitelink
  • StorEdge
  • Easy Storage Solutions
  • Syrasoft
  • Storage Commander
  • QuikStor Security and Software
  • Unit Trac
  • Self Storage Manager
  • Tenant
  • Web Self Storage
  • Domico Software
  • Cubby
  • Storganise

Email Marketing

  • StoragePug
  • G5
  • MailChimp
  • Easy Storage Solutions
  • Klaviyo
  • Marketing360
  • Storagely

Facility Operations

Self-storage businesses are using state of the art hardware and software tools to enable teams to pour time and effort into high-value tasks. Without the support of workflow automation tools, these tasks would end up on the back-burner. Check out the following tools that are helping other operators streamline facility operations by helping to reduce operating costs and drive a renewed focus on their customer’s experience.

Access Control

  • Nokē by Janus International
  • PTI Security Systems
  • Storable
  • SpiderDoor
  • Insomniac CIA
  • Sentinel Systems Corp.
  • QuikStor Security and Software
  • Stor-Guard

Security Features

  • Storage Commander
  • Storage Defender
  • PTI Security Systems
  • Sentinel Systems Corp.
  • Insomniac SmartEye
  • QuikStor Security and Software

Kiosks

  • OpenTech
  • KISS Solutions
  • Advanced Kiosks
  • Kiosks Information Systems

Locks

  • KISS Solutions
  • DaVinci Locks
  • Chateau Products Inc.
  • BearBox
  • Entryfy
  • INSOMNIAC CIA Access Control
  • Janus Noke Smart Entry
  • Masterlock
  • Paxton Net2
  • PTI Security Systems
  • Salto XS4
  • SC Solutions
  • Sensorberg
  • Sentinel Systems
  • SpiderDoor
  • Stor-Guard
  • Tapkey
  • unloc.app

Remote Management

  • Store Ease Virtual Management
  • KISS Solutions
  • XPS Solutions
  • Call Potential

Educational Resources

News/Blogs

Podcasts

  • Self Storage Income
  • Hacking Self Storage
  • The Self Storage Podcast
  • The Self Storage Show with Jim Ross
  • Self Storage Lab

Video Resources

Listen to our Podcast 🎧

We deconstruct how operators are adapting to today’s technology-driven landscape and how it might impact your business.

Learn more

Questions? How can I help?